Safety Tips
Meeting new people is exciting, but staying safe always comes first. LoveUp encourages you to use your best judgment when chatting or meeting someone for the first time. Whether you're sending your first message or planning to meet in person, taking simple precautions can help protect your experience.
Online Safety
Never send money or share financial information
Never send money, whether it's through wire transfer, banking service, or an app on your phone, even if the person claims to be in an emergency. It can be nearly impossible to reverse these transactions or trace where the money went. Don't make investments or open accounts with someone you matched with or through services or websites they recommend. Never share information that could be used to access your financial accounts. If another user asks you for money, report it to us immediately. For tips on avoiding romance scams, check out some.
Protect your personal information
Never share personal information, such as your social security number, home or work address, or details about your daily routine (for example, that you go to a certain gym every Monday) with people you don't know. If you're a parent, limit the information that you share about your children on your profile and in early communications. Avoid sharing details such as images of your children, their names, where they go to school, or their ages or genders.
Stay on the platform
Keep conversations on the LoveUp platform while you're getting to know someone. Because exchanges on LoveUp are subject to our Trust & Safety detections, users with bad intentions often try to move the conversation to text, messaging apps, email, or phone right away.
Be wary of long distance and overseas relationships
Watch out for scammers who claim to be from your country but stuck somewhere else, especially if they ask for financial help to return home. Don't let a match talk you into investing or opening an account with a service or website they share. Be wary of anyone who will not meet in person or talk on a phone/video call—they may not be who they say they are. If someone is avoiding your questions or pushing for a serious relationship without meeting or getting to know you first, that's a red flag.
